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Delivery Policy

Arborgreen has created a streamlined freight policy for customers Australia wide.

The policy is as follows:

  • Your order is under $300.00 + GST a standard $15.00 freight charge will be added. (ensuring that the goods you have purchased are not bulky^)
  • All orders over $300.00 + GST it will be delivered free of charge (ensuring that the goods you have purchased are not bulky^)

^Bulky items are classified but not limited to (long poles, or large heavy boxes/bales). In general bulky items are indicated as such on the product detail page.

 

Same Day Delivery* - Greater Sydney Metro & Adelaide Metro Areas

We are now offering Same-Day Delivery to the greater Sydney Metro & Adelaide Metro areas for orders recieved before 10am (weekdays) on stocked items in our Sydney or Adelaide warehouses. *May exclude some bulky items.

 

Online Orders

After ordering online, you will receive an email confirmation from eWAY containing your order details (to the email address you provided at checkout stage).

We will normally confirm receipt of your order within a few minutes of ordering. Typically your goods are sent via contract courier service (TNT, Fastway, Toll Ipec or StarTrack) within 1 to 3 working days; however if goods are unavailable delivery will take a little longer. For orders that may take longer than 6 to 7 days we will notify you by phone or email as to the expected delivery date.

If you wish to query a delivery please contact us on 1300 760 642 or by email: sales@arborgreen.com.au