Our Promise to You
The Arborgreen Customer Service Charter
We are fast becoming the industry’s leading supplier of green building products and are whole heartedly dedicated to being the best in our field. With the below charter, we want you to know what you can expect whenever you deal with Arborgreen.
1.Safety First – We will never compromise on safety, and yours will always be a priority.
2.Quality Assurance – We stand behind our products and services. Our manufacturers and suppliers produce quality products under strict agreements, complying with high production standards.
3.We value your feedback – If you have a suggestion or complaint about Arborgreen’s service we would love to hear about it. We view suggestions and feedback as an essential element to serve you better.
We can be contacted on the following details:
Phone: 1300 760 642
Fax: 1300 760 643
Alternatively you can click here to contact us via the website
4.We’re here to help – Whether it be technical support, design assistance, or a custom requirement for your project, we’re always here to help you with your needs as best we can.
5.We support environmental initiatives – Arborgreen is committed to being an environmentally responsible organisation across all levels and functions of our business. We aim to minimise the environmental impact of our operations and have targets and commitments to guide our performance.
6.Security - Arborgreen operates secure data networks protected by industry standard firewall and password protected systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.
Other situations in which personal information may be disclosed: Arborgreen may store and disclose information allowed or required by applicable law. This means that we may make disclosures that are necessary or advisable to conform to legal and regulatory requirements or processes and where the protection of the rights, safety and property of customers, suppliers, staff or the public is deemed necessary.